Set reorder points by location and trigger replenishment automatically — before stockouts impact operations or force expensive emergency orders.
Stockout incidents per locationEmergency PO volumeService level by SKU segment
Create role-based approval paths for purchasing and operations with clear ownership, escalation, and audit history — not email chains and verbal sign-offs.
Approval throughputEscalation ratePolicy exception rate
Keep onboarding documentation aligned with live workflows so new operators learn the right process from day one — not last quarter's version.
Time to first independent executionTraining completion rateFirst-90-day process error rate